Contact & FAQs

Contact

All the feedback we receive about BBC Studios channels is read and logged. If you have a question please check our FAQs below first to see whether the answer is already there. Please be aware that if your question or feedback is addressed by an answer already on the site or in our FAQs you will not receive an individual response from us.

What can we help you with?

Thank you for your enquiry.

Frequently Asked Questions

Below is a list of questions frequently asked by our viewers. If you can't find what you're looking for, please send us a message via the Contact form above.

Details for contestant applications will appear on our website or social media pages. If you cannot see any information on these platforms, then it means that we are not currently looking for contestants.

Didn’t find what you were after? Send us a message

For general information, as well as advice and the latest vacancies, please visit BBC Studios Careers.

Many of the programmes you see on our channels are produced by independent production companies, and you may also like to get in touch with them directly. Production company details are widely available online.

Didn’t find what you were after? Send us a message

If you are experiencing technical problems with any of our channels, please contact your operator first. If they are unable to help, please get in touch with us. In order to investigate the problem for you fully, we will need details of the dates and times at which the problem occurred, the name of the programme and the channel you are watching.

Didn’t find what you were after? Send us a message

Not all of the programmes that you see on our channels can be purchased, but you may like to check with digital platforms and local retailers for the latest availability. It is not possible to purchase programmes directly from us.

Didn’t find what you were after? Send us a message